Tobias Learning Lab

Human-centred design and innovation training

Creative techniques applied to business problems

We provide innovation training to organisations and businesses that works for you

Are you looking to accelerate your organisation or company into the future of work? Trying to break free from old patterns and break into the world of innovation and creativity? Need help to uplift your staff’s capability in the area of customer experience?

Studying with us will help you learn how to create, capture and deliver value in a digital world. You'll leave with smart strategies to optimize your performance and customer satisfaction.
  • 20 years industry experience
  • Expertise in teaching
  • Learn human-centred design mindset, skillsets and toolsets
  • Learn to be collaborative, adaptive and creative
  • Experience new ways of working 
  • Tailored to your needs

Training matched to your organisation's needs

For everyone

HCD Events

Events create curiosity for further information about how Human-centred design for innovation could work in your organisation. It’s a great way to show the value of a human-centred approach to a large number of people at once. Events take many forms from large town-hall talks to hands on co-design and hackathon sessions

For leaders

HCD Foundation

Short courses for leaders. Participants will experience first hand the value of collaboratIve and creative problem solving techniques and will learn how to take an active role in bringing Human-centred Design (HCD) into their role and to their teams to optimal effect

For organisation

HCD Project Team Knowledge Share

Our HCD knowledge share course will take participants through a series of just-in-time project related workshops. Each topic is mapped to the design and innovation process being introduced in your organisation.

For schools

HCD For Innovation End-To-End

Our HCD for innovation 12 module course covers the end-to-end design process of HCD and design thinking, and is well suited to teams who seek practical solutions as well as those wishing to embed effective methods into their existing working rhythms

Training options to suit your needs

The best instructors have designed the most motivating learning paths for you.

  • Live Sessions

  • Group learning through live sessions to gain knowledge and discuss course material
  • Emphasis on collaboration and imparting knowledge
  • Foundation workshop to set the scene and garner interest followed by further ‘all-in’ workshops for the organisation

  • Online Learning

  • Learners can go at their own pace
  • Written material, quizzes, activities, and videos provided by instructors and experts
  • Content released at regular intervals as the course progresses to build depth of knowledge
  • Website and app available for easy access

  • Instructor-On-Demand

  • Mentoring function for in-depth learning
  • Train-the-trainers approach to upskill a smaller group
  • "Design stewards" can support digital transformation

Training delivered by industrry leaders

Simon Tobias

Director
Over the last 20 years he has led innovation initiatives for many of the world’s leading organisations including: NHS, Bupa Health, the Australian Federal Government, Deutsche Bank, Barclays Wealth, AMP, Fidelity International, HSBC, Barclays Capital, BPay and QSuper.

Belinda Tobias

Lead Experience Designer & Researcher
Belinda is the co-founder of Tobias. She has delivered many research and capability design projects, including: Department of Education and Communities, Connect IT digital transformation; Bupa Medical - designing ideal the GP experience; Bupa Dental - Behaviour change and employee playbook; Bupa Value Proposition - aligning the members and employee experience; and many more. Belinda has also developed the Tobias HCD & Innovation Learning proposition.

Belinda is the co-founder of Tobias. She has delivered many research and capability design projects, including: Department of Education and Communities, Connect IT digital transformation; Bupa Medical - designing ideal the GP experience; Bupa Dental - Behaviour change and employee playbook; Bupa Value Proposition - aligning the members and employee experience; and many more. Belinda has also developed the Tobias HCD & Innovation Learning proposition.

Ash Donaldson

Director & Principal Consultant
Strategy/Business Analysis and User Research
Ash is a Design and Innovation Consultant specialising in human-centred design and for over 20 years has been practicing, studying, teaching and promoting all aspects of human centred design, from Human Factors and User Experience to Behavioural Economics.He is passionate about understanding how people perceive, process and recall information, and using that knowledge to design exceptional services, products and environments.

Our clients love us

We worked with Tobias, originally to help us with some projects with Human Centred Design that actually led to products that are now in market. So that’s been great. We saw through those projects the expertise they could bring in. So the training that Tobias has helped us with has really helped the whole organisation to tap into that expertise so that we can get that broad knowledge across the whole organisation going forward.
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Keith Brown
General Manager at BPAY, Product Scheme and Business Development
One of the key benefits of using Tobias as our training and education partner is that they are actively working in the industry, they’re doing successful projects using all of the skills they are teaching us.
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Amanda Wylie
Sector Business Analyst at BPAY
One outstanding thing that I learned about Human Centred Design, was that it’s all about designing the right thing first, followed by designing the thing right and that’s really had a great impact on what we do as a team.
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Andrew Moussa
Change and Implementation Manager at BPAY

Register today

Join us as we take you along your HCD journey!